If you try to find information about CRM https://light-it.net/blog/hipaa-compliant-crm-for-healthcare-features-and-key-perks/ , you can "drown in a stream of information that is not always written in understandable language. But in fact, this software is very smart and useful. It can increase profits many times, sometimes even in half, while processing applications will take twice as long.
CRM is an abbreviation for customer relationship management. Literally - this is the management of relations with customers and your employees. What is SRM really? This is software that helps optimize sales and internal processes in the company, which ultimately leads to increased profits. The benefits of implementing such a system extend to all processes in the enterprise, as costs will decrease:
training of employees;
correcting errors;
for communication, etc.
It is worth noting that this program complies with all guidelines of the HIPAA compliant software promotion. It is such a document, which entrenches human rights in the field of health insurance.
With regard to the subsections of the document, it is worth highlighting three main ones:
Privacy. This is such a factor that allows customers to view the history of their data use and make it possible to limit consumer data from a wide range of people.
Safety. All personal data that is stored in electronic storage has a high level of security and protection. The documents contain a basic set of administrative, physical and technical measures that must be taken to protect data.
Notification of violation. If the data that was protected came from a threat outside, was attempted theft or data was leaked, the user is always aware and has the ability to protect them and avoid similar cases in the future.
In general, CRM is fully compliant while enabling businesses to thrive and accelerate profits.
https://en.wikipedia.org/wiki/Customer_relationship_management